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Soldiers and Sailors Memorial Hospital - ECU
1.9 (14 reviews)Penn Yan, NY
Skilled Nursing in Penn Yan. Confirm current services and availability directly with the community.
Ask about this communityAbout this community
Soldiers and Sailors Memorial Hospital - ECU in Penn Yan, New York. The extended care unit is a hospital-based skilled nursing setting that provides long-term care, short-term rehabilitation and skilled nursing services, and is part of the larger Soldiers & Sailors Memorial Hospital campus. The facility is certified for Medicare and Medicaid with roughly 143–152 licensed beds; hospital services include a 25‑bed medical‑telemetry acute unit and a swing‑bed recovery option.
Daily life on the ECU centers on nursing and therapy schedules, communal activities and access to hospital departments. The unit includes an activity center, outdoor areas, a library and computer lounge, plus on-site barber and beauty services. Resident and family counseling is available, and proximity to the hospital supports access to diagnostics, dialysis and outpatient services while residents live within a dedicated extended care area.
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- Community size
- 152 residents
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- Community reviews
- 14
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
1.9 · 14 reviewsThis is a horrible facility, from ignored call bells for sometimes hours, to being left in urine and feces with bed soars, to mean nurses and aides, management and social workers that will ignore your calls, twist your words and absolutely deny everything every time. This place is one of the worst. Short handed most of the time, that is there excuse for most any neglect issue. Not right to the residents who need proper care. Some staff do there job but a lot don't. The staff needs to be better supervised and held accountable for poor Care and laziness....This doesn't happen. Complaint after…
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This is a horrible facility, from ignored call bells for sometimes hours, to being left in urine and feces with bed soars, to mean nurses and aides, management and social workers that will ignore your calls, twist your words and absolutely deny everything every time. This place is one of the worst. Short handed most of the time, that is there excuse for most any neglect issue. Not right to the residents who need proper care. Some staff do there job but a lot don't. The staff needs to be better supervised and held accountable for poor Care and laziness....This doesn't happen. Complaint after complaint goes on deaf ears even to the very top. I wish I could have done more but home care and availability elsewhere was not an option for the care needed. Please visit your loved one as much as possible and protect them from this awful care. I feel going everyday or every other day made there life so much better and held staff accountable for bad care. Something needs to be done about nursing home care and accountability. Our elderly folk deserve better than this.
As the new norm profit over patient care. With the cost of everything thru the roof. This piss poor excuse for a medical facility finds new ways to over charge the patients. Have worked with my insurance company. Soldiers and Sailors finds new ways to make patients pay thru the nose. Unacceptable!! Filing a complaint thru the attorney general!! I wouldn't take my dog there!!
I am currently a rehab patient here sonce Monday July 25 and am try to get the hell out of here. I have no choice of food been left in urine and stool sometimes for hours call bells not answered and yes I have a watch to time them. I have therapy maybe 15 minutes a day and the rest of the time in bed. I'm up all night with pain that has not been controlled and feel like a prisoner. Please pray for me and never send anyone here
More recent reviews
They make my mother feel as though she has no say with her own life. Never toilet her and act like the simplest requests are not worth their time. I’m disgusted by their lack of care and communication.
This facility should be shut down with the poor care they are giving their patients. The nurse manager should be fired she is rude and yells at patients, throws things at patients and yells at family members visiting their loved ones if they ask for something. Do not trust this facility with your loved one. They will be ignored, mistreated and not taken care of.
This facility is the worst. Have had several family members die as a result of their care. Neglect is their game. They are short handed, don’t answer patient calls in any sort of timely manner. They fail to recognize when a patient requires medical care beyond their capability, when the hospital is right there. The nurse manager is the worst, yelling at patients and throwing food trays on the table. Do anything you can to avoid this facility. Personally I would rather die going to another facility than die in their hands.
The staff is wonderful, My loved one is in good hands
My brother has been there for just over 2 years and in the beginning it was great but we have dealt with ongoing neglect issues, from personal care to his room and bed being filthy. He has had several "accidents" due to them not answering his call to use the bathroom, they claim to be so short staffed therefore my brother ( and I'm sure other residents) are being neglected. He has also had several falls...way to many excuses and passing blame every single time they are confronted..I advise you to look elsewhere if you need to place your loved one!!