Dining
Meal preparation and service
Rochester, NY
Assisted Living and Skilled Nursing in Rochester. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Very clean facility and they are attentive to my father. I appreciate the staff, truly! Your loved ones will receive good care. Very secure facility as well.
This place is always short staff and leaves patients in there wet diapers till the next shift. And it's so hard to get inside because there's no one that would open the door.
Mom fell, they have no protocol, she did not get checked by the nurses to make sure she was fine they put her back on the bed and never came back family was there til 7 she fell at 3 when asked for a report the night nurse supervisor said we don't give out reports I just write I asked for a copy ,NOT GIVIN 1, falls are not reported to families
Everyone there took great care of my mother despite being understaffed at times
This place is the worst! Putting your people here is like putting them on the block! These are the most unprofessional health care team I have ever come across. They are lazy and don't want to work. No one is ever manning the desk and I had an important message for my mother and I could not get through to anyone! It's Saturday morning and no one is at the desk??? Then you have to wait to be let in and let out. They don't care about the patients enough. They should not be in this profession. It's just a job to them. My mother has complained that her stuff was missing, as well. They need to clean house!!!!
Rude employee answers phone
The care was standard and the staff was friendly but once your relative passes away don't expect to have any kind of smooth transition. It's been 5 months and NO ONE has contacted us about my mother-in-laws estate. My phone calls go unanswered and we have had to hire a lawyer to help us work this all out. What a nightmare on top of sadness.