Ross Center for Nursing and Rehabilitation

I been to Mad Rehabs in past and this one got me strong and out quick. Thank you Ross

This establishment is truly a disgrace. My mother underwent rehabilitation here and contracted a urinary tract infection. Regrettably, the nursing staff refused to assist her in using the restroom and only provided their residents with a wash-up twice a week.

Dear Mr. Stein, I am writing to formally express my deep concern regarding an incident that occurred at your nursing home I drove nearly four hours to visit my 90-year-old mother, only to be denied entry because I declined to have my face scanned. When I exercised my right to deny the facial recognition scan, your staff became argumentative, insisting it was mandatory policy. The situation escalated to the point where I was threatened with the police, until my brother intervened to help de-escalate the encounter. While I understand that cameras are present in public buildings, a biometric facial scan—which functions similarly to taking fingerprints—is a matter of civil rights and privacy law. Even at airports, individuals are given the choice to opt out of such scans. I believe that presenting a valid Real ID should be more than sufficient to visit a parent. This experience left me incredibly upset and shaken. Furthermore, it was heartbreaking that my mother had to be moved from her bed to the lobby. Sincerely,

My time at Ross’was a great experience all of the staff we so courteous and kind The nurses we so amazing as well and the activities we so much fun too.

Professional nurses. My uncle is very comfortable. He's been taken care of nicely.