Our Lady of Consolation

Horrible. The nurses and CNAS almost aren’t equipped for this job. My father wants out. The treatment from the staff is very unprofessional. One particular CNA comes in with “glassy eyes”, what my father says. I would like to get in contact with the manager about this one CNA. It’s not okay.

My Mom was here for over a month in the Bethany wing. I was pleasantly impressed with the cleanliness, the nurses and staff in this facility. Everyone I came in contact with was polite and professional. Thank you all for taking good care of our Mom.

I was pleasantly surprised by the care my son received at Our Lady of Consolation. He was treated with genuine kindness and dignity. The facility was clean, and the staff were warm and welcoming. A special shout-out to the RN Lauren of Bethany unit, for the extra-special attention to my son’s medical needs. Truly grateful for such excellent care!

I'd give negative stars if I could. My grandmother was not even at this rehab for more than 15 hours when she fell out of bed and broke her femur. No one knows how long she was on the floor. A family member coming to visit her found her on the floor. The bed alarm was going off the whole time our family member was walking the hall to her room so who knows how long it was really going off. Absolutely horrible and disgusting. Clearly they do not watch their patients, and definitely not patients like my grandmother who needed full assistance. STAY AWAY FROM THIS HORRIBLE PLACE!

We were a little skeptical bringing our grandma here after her procedure due to the reviews. However, a month later, we couldn’t be happier. The place is clean, decent food, and most importantly, the staff is amazing. My grandmas care taker Jene was fabulous! Words can’t describe how much she helped and cared for my grandmother, almost like her own family. She’s finally doing better thanks to the staff at this rehab (nurses, physical therapists, etc).