Mountain Valley Manor Adult Home

We saw my mom's friend at Mountain Valley Manor. It was wonderful. It was more modern. The food was delicious. They have a salon where you can get a haircut or you can have a beauty parlor. There's a regular M.D. that comes in periodically, and there's a doctor-on-call. The nurse assists with some of the medications. They have a lot of activities, and they go on trips. There is a big family room with a piano and puzzles. It was very nice. I wanted my mom there because it's closer to home. It was a wonderful experience. We visited my mom's friend last year. The staff was wonderful. They're very helpful and very nice. The appearance of the facility is beautiful. It's a nice piece of property. They have a nice outside. They have a happy hour once a week, and the family is invited when there's no COVID. Somebody plays the piano. It's very nice. The rooms were a nice size. They were clean. They had a laundry facility, and you could do your own laundry if you wanted to. They have a lot of activities that people would participate in.

My aunt moved into Mountain Valley Manor. She loves it there, and the people are wonderful. They take good care of her. I like that she is now participating in some activities, which she didn't when she was alone; and she's eating well. She loves the food; her biggest complaint is that they feed her too much. Because of COVID, they won't allow people inside, but I was able to move her in. It is a large room and a very large bathroom to accommodate wheelchairs. There's nightly bingo, which she loves. You have somebody come in and play the piano for them once a week. They have movie nights, and they have takeout nights where everybody decides on taking Chinese or getting pizza. They have jewelry making. There are several activities that she doesn't participate in, and there are several also that they used to have, but they don't currently due to Covid. They have beautiful gardens; the place is just beautiful. The staff is wonderful, very pleasant to deal with, and very helpful. I really can't judge the inside, I was in a room, and not able to go anywhere else in the building due to Covid; but on the outside, the gardens and everything is just beautiful. The other places that I did call were much more expensive.

Mountain Valley Manor is still pretty restricted but from what we can see of the community it is very clean and our loved one is always in very nice and clean clothes. He says the meals there are fantastic. Our loved one is kept very active there, so there is something for the residents to always do.

I toured Mountain Valley Manor Adult Home. It was a very nice facility, very clean, very well kept up, the staff seemed very efficient, and I was given a tour. I didn't have any meals there, the rooms were very clean, and there were quite a few activities going on at that time. They had games going, I was there in the summertime, they had a gorgeous patio out back, and they had built up planters, about table high, and the residents could actually go out and plant flowers, herbs, or vegetables; they could do that on their own. They had bird feeders and bird houses out there, and beautiful flowers. It's just a lovely place for them to go out. All of the residents looked content and happy.

The owners aren't very friendly. I believe they are short staffed. I asked how much it would cost for more assistance for my loved one due to a medical condition. There are times where my loved one will have bed sores due to wet conditions. The community didn't even do a virtual visit for a doctor during COVID with the multiple medical conditions my loved one had. It is a good place, clean, and the community is nice. It is easy for my loved one to get along with her walker. The head nurse is controlling and doesn't delegate because she doesn't think anyone will do the job correctly. There is a lack of communication about things that have happened. They are starting to allow visits in the courtyard, but I didn't find out about this until a friend told me about it. My friend found about it on Facebook. My mother hasn't seen the hairdresser since February. The community still doesn't have their hairdresser back. I've made the decision to bring my mother home. The community did ask if there was anything they could do to help my mother when they found out she was leaving.