Morningstar Residential Care Center

My Father was there where they neglected him till his death. He had a small cut on his foot they allow to progress to gangrene and then he fell ill where he couldn't speak. When we got there to see him his mouth was extremely dry and crusty. I had to swab all the white stuff from his mouth. And I had to give him water that I brought In. After his death when I retrieved his things. His Cowboy boots were missing. When I called them they told me they had records that he had them then that they moved them and then records shoe they left the building... so they stole a dead man's boots...

OK, so in small town America Nursing Homes are understaffed and struggling badly. The nurses and aids work extremely longs hours. So this is not a "fancy" place HOWEVER what separates Morningstar from the other options in Oswego is THE STAFF ! They CARE! My Mother just passed away after 5 months at Morningstar and I am so grateful to Cece, Sam, Destiny, Laura, Randi, others who's faces I will always remember. Hugs and warmth I will always remember. They were so great. So attentive to her needs and so tender with us during her final days. The staff are doing the hardest job and they really excel. Forever grateful to Morningstar!

I am not only appalled, but heartbroken at the care my loved one received. Family members visited him almost daily and the way they were treated to try and get my Uncle’s needs met were abhorrent. The pictures that were shared with me of my uncle were jaw dropping. I am uncertain if it is incompetence or the lack of compassion for a fellow human being, but the fact that my uncle is now hospitalized is truly a testament to the way residents are treated in this facility.

If you have a loved one at Morningstar, I highly suggest you check in on their health and safety. A would on my uncle's foot went ignored and un/undertreated, even after multiple attempts for someone to take it seriously. He had to go to the hospital, by ambulance yesterday because the wounds had spread and one of his toes had turned black. It now has to be AMPUTATED because the infection has eaten away his skin and is attacking his bone. We are praying he won't lose his whole foot. The lack of care or concern, and the fact that getting any attention to a medical need was seen as an annoyance to staff, and that the nursing manager acted like it had never been brought to her attention goes to show you what comes first. UNIMPRESSED

You guys hurt my grandma