New YorkSenior Living Review

Maple City Rehabilitation and Nursing Center

2.9 (31 reviews)

Hornell, NY

Assisted Living and Memory Care in Hornell. Confirm current services and availability directly with the community.

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About this community

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Starting at
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Community size
114 residents
Take a look
2 photos
Community reviews
31

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

2.9 · 31 reviews

Normally do not leave reviews but it is necessary to after witnessing the chaos and calamity at this facility. Friday 13 March 2026, I walked in to the facility and forthwith the Human Resources lady (by a badge on her lanyard), is articulating to a elderly resident “shut the expletive up, I will get an aide for you” (exact words). So I originally dismissed this as someone is being irritating or having a bad day. Saturday 14 March 2026, I walked in and my family member and their bedding both saturated with human excrement. I spoke to an Aide and they told me they were short staffed and doing…

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Normally do not leave reviews but it is necessary to after witnessing the chaos and calamity at this facility. Friday 13 March 2026, I walked in to the facility and forthwith the Human Resources lady (by a badge on her lanyard), is articulating to a elderly resident “shut the expletive up, I will get an aide for you” (exact words). So I originally dismissed this as someone is being irritating or having a bad day. Saturday 14 March 2026, I walked in and my family member and their bedding both saturated with human excrement. I spoke to an Aide and they told me they were short staffed and doing what they could but would get right to my concern. While they were addressing the situation I spoke to the Aide about what had occurred on Friday 13 March of 2026 and they had told me that “HR” is “terrible and wretched and always acts that way towards everyone including residents and staff”. (Their exact words plus many other not so nice words about HR). I will be calling the NYS Dept of Health today filing a complaint and many others. It is unjustifiable that an employee should be speaking to a resident in that manner and that someone with no HR experience should be in that position. Along with regards to the short staffing and the extreme conditions of family members suffering. I have photos that are private that I will be emailing the state. Do not send your family members here. 16 March 2026. B.H.

My friend is receiving great care and the gentleman at the desk was friendly and helpful.

Do not leave your loved one at this facility. No A/C. Couldn’t be bothered to get my mother a fan or the control to her bed. Maintenance had to do that. Never happened the entire time she was there. She had a staff member yell and swear at her while she was there. It took them five days to get her heart medication that she needed. Wouldn’t take the bottle from the pharmacy I had and log that in. The hospital did. Knowing the importance of this medication and knew they didn’t have it on hand. Let her go without and her cardiologist told her to never miss a dose. I would leave zero stars if I…

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Do not leave your loved one at this facility. No A/C. Couldn’t be bothered to get my mother a fan or the control to her bed. Maintenance had to do that. Never happened the entire time she was there. She had a staff member yell and swear at her while she was there. It took them five days to get her heart medication that she needed. Wouldn’t take the bottle from the pharmacy I had and log that in. The hospital did. Knowing the importance of this medication and knew they didn’t have it on hand. Let her go without and her cardiologist told her to never miss a dose. I would leave zero stars if I could.

More recent reviews

That place was a hole. No central, in wall oxygen or air. There was the same oxygen concentrator that I have at home and nebulizer that was older than mine. They weren't familiar with the equipment so consequently I had no oxygen for the first 1/2hr I was there when the evening supervisor came in and realized why I was laying with my head on the tray table and fixed it. They pushed a stand next to the bed so I could do my own nebulizer. I wasn't given a commode. I was told to use the call bell and they would help me with a bed pan. My call bell stuck and I couldn't get anyone. Laid in pee most of the night and had no pain meds. The next morning, after I was dried and the bed was brutally changed, I was brought breakfast that was left where I couldn't reach it. Lunch was stone cold soup. I ate cookies and snacks from my welcome pack for both meals. After that I called my husband and told him to come get me. They weren't doing anything that couldn't be done at I home. I truly felt that if I stayed there, I would die quickly. The nursing home had no problem signing me out AMA after just 14 hours and .

Please don’t send your live one here. My father Mr Bellamy was transferred here from nursing home and the social worker Michelle called and paid a cab to send him back into the community with dementia. He was confused and no way of getting into home and lost. What place in there right mid states that a person with dementia is capable of going home with no key to get in. Then walking around community list. And when Calle Michelle she states he called and had money. What a lair.

This place is atrocious as soon as you walk through this door it smells like piss the place is falling apart the molding is duct tape together the countertops are all Jagged and rough the windows had towels to keep the cold draft from coming in they're short staffed so therefore my mother went without her pain medicine for like 2 hours longer than she should have they only made their clients once a week it's horrible the place should be shut down we had to stay with my mother everyday to make sure that she got the care she needed

The home is usually well staffed, and the front desk is always extremely helpful with the sign in process. The locked door is for safety purposes for residents but can be a nuisance to visitors when staff is busy.

Very run down, seriously neglected residents, very poor infection control. This place needs to get shut down and bull dozed. Primary nursing staff is agency and much of everything is disorganized. Shameful.

Location & neighborhood

434 Monroe Ave, Hornell, NY 14843
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