Dining
Meal preparation and service
Heritage Village Rehab and Skilled Nursing
2.7 (18 reviews)Gerry, NY
Independent Living and Assisted Living in Gerry. Confirm current services and availability directly with the community.
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- Community size
- 120 residents
- Take a look
- 3 photos
- Community reviews
- 18
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
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Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn moreSkilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
Resident & family reviews
2.7 · 18 reviewsI find them to be caring to my grandma, she says the people are kind. Yes they are short staffed, but they have a loving atmosphere and do their best with what they have. I find the rooms and cottages to be quite nice
A resident has been reportedly neglected at this facility . As the resident was falling out of her bed, staff on duty had invaded her privacy & harassed the resident by taking photos and making an amusement of her circumstances of not being able to help herself . These poor actions have been reported by other residents and witnessing staff. The matters have been escalated to management in which their response lacked any sympathy nor empathy for the resident and family while also are making efforts to ‘sweep it under the rug.’ Families of these residents, you can collectively work together to…
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A resident has been reportedly neglected at this facility . As the resident was falling out of her bed, staff on duty had invaded her privacy & harassed the resident by taking photos and making an amusement of her circumstances of not being able to help herself . These poor actions have been reported by other residents and witnessing staff. The matters have been escalated to management in which their response lacked any sympathy nor empathy for the resident and family while also are making efforts to ‘sweep it under the rug.’ Families of these residents, you can collectively work together to make a case of the elderly abuse that is conducted and allowed within establishment.
My mom, who is dying of colon cancer, was falling off of her bed and instead of helping her, two staff members laughed and took a picture of her. Another staff member told a member of my family, so I think that the picture was shared. Supposedly, they are investigating the incident, but I doubt they will do anything about it.
More recent reviews
Extremely under staffed and a very unsafe environment for the residents who are treated poorly.
The corporation that runs this facility ignores complaints about staff. (date removed) after our loved one had died. The facility run by this corporation had been notified the night before about the death. The legal person of the deceased was asked to call the next day prior to picking up items. They called at 7:30am They were transferred to the Nursing Supervisor. The supervisor answered What! Very rudely. When asked who she was talking to the supervisor was very belligerent, wouldn’t answer and played games. The supervisor knew who was on the phone, your name and number come up through the system. The supervisor told her to call back and hung up abruptly. The family had the police at the facility so there were no other altercations. The acting administration said she didn’t know who was the supervisor. When pressed said they wouldn’t tell give the info. The family had dealt with this supervisor before and knew their voice. This person had been reported to corporate before.
Highly do not recommend. No where near enough staff to care properly for your loved ones. Can’t keep good staff due to mistreatment. DON doesn’t step in to help. State should stop by to be honest. Not a good place. I won’t be sending my loved ones there. Quit so I would stop being put in situations that could risk me losing my license.
Thank you for taking great care of our beloved Aunt.
Not a good working experience