Independent Living
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreRochester, NY
Independent Living in Rochester. Confirm current services and availability directly with the community.
Ask about this communityA community description is not available yet. Contact the community for details.
Contact the community for current amenities and services.
Independent residences with community amenities and opportunities to stay active and connected.
Learn moreCurrent pricing
Contact the community
Rates and availability can change. Ask the community for a personalized quote and details about included services.
Gardens at Town Center saved my wife [name removed] and I from being street people. We were hours away, caused by [name removed] reneging on their promise. We will be forever grateful!
I've had a horrible experience at Gardens at Town Center. The activities are full of cliques. The cliques sit on one side of the room, and don't socialize with the other residents that come to join the activities. There are cable and electricity bills. The community didn't inform me of these charges until after I signed the paperwork. The community took three weeks to get all of my paperwork taken care of and this was very difficult. This is because the community pushed the date so they would give me the rent increase. The contract was stated a price, and I've spoken with management and they…
I've had a horrible experience at Gardens at Town Center. The activities are full of cliques. The cliques sit on one side of the room, and don't socialize with the other residents that come to join the activities. There are cable and electricity bills. The community didn't inform me of these charges until after I signed the paperwork. The community took three weeks to get all of my paperwork taken care of and this was very difficult. This is because the community pushed the date so they would give me the rent increase. The contract was stated a price, and I've spoken with management and they aren't willing to honor the correct price that is on the contract. They are making me pay the higher amount. I would like for the money to be corrected, and to refund the money plus interest to me, and not to get rent credit. The community doesn't do a good job in maintaining the sidewalks during snow or cutting the grass. Maintenance is only available Monday through Friday, and they don't work on weekends. I love my apartment; however, it would be nice to not speak to staff or other residents. I wouldn't recommend the community to others for their loved ones.
My mom is 92 and absolutely loves it at Gardens at Town Center. She was at her previous residence for thirty years and was very hesitant on moving; now she says she wishes she'd moved to the Gardens years ago. They have daily / weekly activities. She has made several friends. And the Community Leader, Carrie Valone, is awesome. She is professional, caring, and very involved with the residents.
My Dreadful Experience ! The following is true - I do have photoAnd important if considering love ones I suffered years of constant cigarette smoking inside apartments ! In spite that it is a non smoking property Marijuana & cigar smoking complaints also in building ! Cigarette & cigar smoke pours into my apartment - through cold air intake - My lungs are sore - constant headaches - apartment smells After multiple complaints on all levels - No enforcement by management - heavy cigarette, cigar & marijuana smoking still continues as of today The walls are paper thin - especially the bedroom Loud & disruptive arguing - I have experienced up to 1:45 am Police are frequently here Over 50 tenants deaths since my residency & other disturbing activity Built on an Indian Burial ground - told to me by management Multiple ghosts captured on my (motion detected) video surveillance system night vision I know neighbors with bug infestations - ongoing In my opinion & from my personal experience- this is the worse place I have ever lived I moved in expecting to stay forever - now I can't wait to get out I am Very disappointed & shocked by all the ongoing - problems here 55+ but there are all ages living here
I have resided at the Gardens since it opened and am quite happy here. Like anywhere else there have been issues but managememt has handled each with diligence while maintaining confidentiality. I personally have been very involved in the community to maintain and improve the qualituy of life for all the residents. Location can't be beat--the facility is within walking distance of 5 area banks, Wegmans and Aldi's, the YMCA, Walgreens, a couple of restaurants and achurch or 2. The Town Hall grounds are close by and a bus can be called to transport residents to the senior center. There are many rersident -run activities to partake in-for example-bingo, crafts, potkluck dinners, pizza partoestoname a few. The people that live here are more than just a neighbor--we are an extended family! I grew up in the Greece area-attended Greece schools and my former in-;aws lived jusr north of the GTown Hall c omplex so I feel like I have 'cpme home's living at the Hardens.
Nice place, friendly people. Lots of activity. The apartments themselves are nice and modern, full of sunlight-a plus in Rochester!
This is a lovely community, and my father in law is doing very well since his move here. Everything is working out great, and we are very satisfied. All the staff is great, the maintenance man, and the director have been very helpful. He is doing well, and this is a community I would highly recommend.
Everyone has been very helpful, however the staff need more support staff, since this is a new facility and they've experienced delays and obstacles in opening- Carrie and Rich have been very helpful. I think that all the activities are still being formulated. They held a nice "meet and greet" mtg. I heard there is a Senior Ctr. down Long Pond Rd. offering a Thanksgiving Dinner. Could Gardens provide a bus there for those who are unable to drive any longer? Several doors, such as to the Comm. Rm., Trash Rooms, Laundry Room and Hall Bathrooms need blue square handicap buttons installed to push, so those with walkers can get into them. My mother is very happy with her apt. One thing still needs to be rechecked, however. Her kitchen fan and light work, but are very loud. David and Rich said a construction guy needed to check them out for defects and safety- Thanks.