Elizabeth Church Campus

The in house physical therapy is excellent. I found my mother after a hip operation to be able to ambulate on her own for quite a distance, so she did get very strong. Once Medicare cut out, they were supposed to provide restorative therapy 15 minutes per day of walking and exercise. Mom unfortunately 95% of her time was in a wheelchair and asked to stay in the wheelchair when she wanted to get up and walk. I believe that was for the staff convenience. I was patient and in mind of the fact that staff was at not even the regulations because of covid and people quitting, they did not have enough hands. Because that restorative therapy did not happen, my mother lost 4 weeks of progress and we were playing catch up after that. The people were all very friendly. I just think the business model needs some re-visiting because I do not feel that the uppers were there for the lowers.

My Mom was sent to Elizabeth Church Manor for a 5 week rehab visit. She was there for the initial 2 weeks with some rehab services, some help with personal care, including a "wash cloth" hair wash. She finally after 2 weeks had help with a shower. Then she was transferred to the nursing home section for the rest of her "rehab" stay. She was able to "pass" her rehab test so she no longer qualified for daily rehab services. She sat in her room without a phone, no visitors of course due to covid, and no shower or help with daily personal care. The food was, according to her, "hardly edible". It was always cold! When I asked the social worker (who was the only person I could talk to about problems because she cared) about the "no phone available" issue and the "no shower", she was finally able to get Mom one more shower--it had been 4 weeks at that point since she had arrived there! The staff was, I think, overwhelmed with the covid thing but that does not excuse my Mom's basic needs not being met! Don't send someone you love to this facility, that's all I can say!

I visited Elizabeth Church Manor with my son and daughter-in-law and loved it. Both of the buildings were so clean, so neat, and so welcoming. I wish I could move in there tomorrow. There were several shared rooms, but at 82, I don’t want to share a room with anyone. They were all clean, spacious, and neat. I kept asking my son, “Have you filled the application yet? Have you heard anything?” because if I had my way, I’d be there this minute. The staff was very nice, but I didn’t have that much contact because we went there and took a tour on a Sunday. The people I saw were very nice. There was a chapel, which impressed me, and, as far as I know, it was available for people to go in anytime of the day. I do a lot of needlework and there was a whole room set up with large tables not too far from the room that I hope I will be getting. I was very impressed.