Dining
Meal preparation and service
Waverly, NY
Assisted Living and Memory Care in Waverly. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Nursing and rehabilitation services for people who need a higher level of care.
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Rates and availability can change. Ask the community for a personalized quote and details about included services.
A vast majority of the staff are fantastic. The facility seems to be vastly understaffed. With that said, for those that are not....please reevaluate why you got into this line of work. The biggest complaint I have is with the food. It's horrible. How some of it can be allowed out of the kitchen is mind boggling.
My grandfather Mickey Park said the staff is really nice it takes great care of him. He said everyone is very respectful and he has zero complaints. Even in his 90s, he’s always been a flirt so it’s funny to see a younger female staff Member walk by and to see him give her a little wave and she smiles and winks back at him, which made him chuckle. Thanks you to the staff for doing a job that I clearly saw in person can be a tough job to do.
They retaliate against employees who called them out for improper treatment of patients (allegedly). And they also treat their patients badly. Food is terrible, often patients are left in their own fecal matter for hours, resulting in bed sores. So think about that before sending grandma there. 🤭
My grandmother was here for just over two years. In that time she fell and broke her hip, had multiple other falls, and I even walked in on her on the floor as she fell out of her wheelchair. No changes were made to her wheelchair until I kept calling and calling demanding change. All of the other reviews greatly describe why I don’t recommend Elderwood. But what really took the cake for me, my grandmother got sick and was on oxygen and I didn’t get a call. I then didn’t get a call when they put her on the full face mask. Lastly, I didn’t get a call when she passed. I had to call and ask. This all happened in less than 48 hours. Had a family member not gone and seen that she was on oxygen and in distress, my mom wouldn’t have gotten those last couple hours with her and I wouldn’t have been able to FaceTime. Moreover, had they called me when this all started like they’re supposed to, I would have been there when she passed. If you put your loved one in here make sure you are going at least every other day and calling daily, even if it’s multiple times, for an update because they won’t be calling you, even when the decline is so fast you know they don’t have much time left. There were good people there, don’t get me wrong, but overall, I do not recommend.
I was there the other day, the lady who helped me out was Lydia. She was so kind and helpful. I highly recommend this place knowing people like her work there
I just wanted to say what great care they are giving my husband. The staff is spectacular and always there to help. Friendly smiles everything i am there. Thank you to each and everyone at this facility.
Do not recommend Elderwood!! I have had horrible care here in rehab!! Lay in my own filth does not give out meds on time !!!! I cannot wait to get out of here!!!!! Continuance...inhumane treatment of me. I am a 69 year old woman with many previous health issues. I have been forced to painful physical therapy sessions without any empathy or consideration of my health history. No 69 year old handicapped woman should have to be subject to these painful treatments. I could have an heart attack or another stroke...it could cause my death
Great experience. My pain. Level was high and they helped me staff was very attentative and kind