Dining
Meal preparation and service
Elderwood at Amherst
2.8 (46 reviews)Amherst, NY
Assisted Living and Memory Care in Amherst. Confirm current services and availability directly with the community.
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- Community size
- 92 residents
- Take a look
- 8 photos
- Community reviews
- 46
Key amenities
Pool & outdoor spaces
Garden
Fitness & wellness
Fitness programs
Housekeeping
Housekeeping and linen services
Transportation
Community operated transportation
Social activities
Community-sponsored activities
Staff & support
12-16 hour nursing
See all 40 amenities and services
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
- Activities of daily living assistance
- Air-conditioning
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Beauty salon
- Cable
- Community operated transportation
- Community-sponsored activities
- Computer center
- Concierge services
- Diabetes diet
- Dining room
- Fitness programs
- Fitness room
- Fully furnished
- Gaming room
- Garden
- Housekeeping and linen services
- Kitchenettes
- Meal preparation and service
- Medication management
- Mental wellness program
- Move-in coordination
- Outdoor space
- Planned day trips
- Private bathrooms
- Resident-run activities
- Restaurant-style dining
- Scheduled daily activities
- Small library
- Special dietary restrictions
- Telephone
- Transportation arrangement
- Transportation arrangement (non-medical)
- Wellness center
- Wifi
Care options available
Memory Care
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
Learn more Skilled Nursing
Nursing and rehabilitation services for people who need a higher level of care.
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Pricing & residences
Current pricing
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Resident & family reviews
2.8 · 46 reviewsBy far the best pt rehab I've ever experienced. Very clean establishment with the best OT, PT, and speech therapy. The nurses and aids truly care, very friendly, and go above and beyond. I highly recommend this Elderwood location.
Excellent care from people who care, my first experience to this type of facility and staff made me feel very welcome and were both professional and accommodating making my stay comfortable. Thank you Staff
The food is barely eatable and portion size would literally starve a 7 YO ... A 2oz portion of dried out chicken won't sustain anyone. Thank goodness I had food brought in .. The Therapy team were top notch . They were all very easy to work with and caring .. For the most part the nursing staff were also good. Aides down to housekeeping were friendly and accommodating. My biggest complaint was the quality and quantity of meal ..both were lacking . Also ..my room , though clean was over run with Ants on three different occasions . Would I recommend Elderwood ? Probably not .. But if I have to…
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The food is barely eatable and portion size would literally starve a 7 YO ... A 2oz portion of dried out chicken won't sustain anyone. Thank goodness I had food brought in .. The Therapy team were top notch . They were all very easy to work with and caring .. For the most part the nursing staff were also good. Aides down to housekeeping were friendly and accommodating. My biggest complaint was the quality and quantity of meal ..both were lacking . Also ..my room , though clean was over run with Ants on three different occasions . Would I recommend Elderwood ? Probably not .. But if I have to do rehab again .... I'd wish for the same therapy people.. Five stars to them ..Thanks you guys !
More recent reviews
I've been I've been there for a week and they can't find my clothes that were sent out for cleaning. They don't know when they're going to show up would be nice if I could get some answers Perry the food there is pretty horrendous. Sad when you have to order out to Uber eat I don't know when if the shift clothes are going to show up at all. For God sake stay away from that place
There are some very dedicated staffers. However there are many not so dedicated as well, SO things like changes, showers, meals, and other forms of assistance are either inconsistent or delayed. Management seems unable to manage the staffing work loads. The owners should be ashamed of how run down the place is looking and the lack of client care exhibited by their staff. There are some who are very good and try hard but they are outnumbered by the slackers. I feel bad for them. But I cannot give an outstanding review because the good folks are too few and outnumbered by the poor staffing levels. The PT and OT staff are good but management is unwilling to negotiate more PT and OT time for my family member even though we have indicated a willingness to private pay for additional services. It may be fine for short term stays but Not recommended for long term care - or lack of care.
Elderwood Amherst is awful. For the love of God Do NOT send your loved one there. The care is below substandard.
It's okay for rehab
Such a beautiful group of people who truly care about those around them. Clean facility with dedicated staff. In times where staffing is short this team makes the most of someone’s time in their facility. I would highly recommend this place for rehab or long term care!!