New YorkSenior Living Review
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Chase Memorial Nursing Home

3.2 (21 reviews)

New Berlin, NY

Independent Living and Assisted Living in New Berlin. Confirm current services and availability directly with the community.

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About this community

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Community size
80 residents
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Community reviews
21

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 40 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Restaurant-style dining
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Memory Care

Specialized support for people living with Alzheimer’s disease and other forms of dementia.

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Skilled Nursing

Nursing and rehabilitation services for people who need a higher level of care.

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Continuing Care

Multiple levels of senior living and care within one community.

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Pricing & residences

Current pricing

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Rates and availability can change. Ask the community for a personalized quote and details about included services.

Resident & family reviews

3.2 · 21 reviews

With the exception of the those that gave my brother physical therapy, this place was the worst. No communication, super rude. Especially the head nurse!! No one answers the phone. The administration was not at all helpful and treated my brother and myself like we were an annoyance. This is not a place to bring your loved one!! This type of treatment is both dangerous and deplorable. There should be accountability.

Looked at many places around, this place is great! The staff is very friendly and caring. You can ask the staff and the patients and they all say how great they treat the patients. Even patients that use to work at nursing homes say how great they are treated here.

I have spent many nights with my mom who is currently on comfort care. I have observed the loving competent care given to her and to the other residents. The staff in all departments has been wonderful.I am a retired RN ,I've worked at many facilities and this place is top notch.

More recent reviews

My brother is a resident. I drove up from Maryland to visit. The staff members were outstanding. It was clean, decorated for Halloween, and I found my brother listening to a band in the dining room. He told me he is well taken care of and he really likes it there.

I have to say the staff at Chase nursing home are wonderful. They really take care of my mother and are friendly. The only problem that I see, is that they need to hire more people! The staff work very hard and they do double duty.

Don’t care about the residents and are very rude

Chase Memorial is a excellent facility...the staff is family oriented and outstanding in the loving and dedicated care they give. Chase stands tall above other facilities.....

My daughter and I made an unexpected visit to see our sister-in-law/aunt a few days ago and I was very impressed by the cleanliness and caring assistants.

Location & neighborhood

1 Terrace Heights, New Berlin, NY 13411
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