New YorkSenior Living Review

Brookdale East Side

4.3 (79 reviews)

Fayetteville, NY

Independent Living and Assisted Living in Fayetteville. Confirm current services and availability directly with the community.

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About this community

A community description is not available yet. Contact the community for details.

Starting at
$4,644/mo
Care options
2 available
Take a look
32 photos
Community reviews
79

Key amenities

Dining

Meal preparation and service

Pool & outdoor spaces

Garden

Fitness & wellness

Fitness programs

Housekeeping

Housekeeping and linen services

Transportation

Community operated transportation

Social activities

Community-sponsored activities

Staff & support

12-16 hour nursing

See all 42 amenities and services
  • 12-16 hour nursing
  • 24-hour call system
  • 24-hour supervision
  • Activities of daily living assistance
  • Air-conditioning
  • Assistance with bathing
  • Assistance with dressing
  • Assistance with transfers
  • Beauty salon
  • Cable
  • Community operated transportation
  • Community-sponsored activities
  • Computer center
  • Concierge services
  • Coordination with health care providers
  • Diabetes diet
  • Dining room
  • Fitness programs
  • Fitness room
  • Fully furnished
  • Gaming room
  • Garden
  • Housekeeping and linen services
  • Kitchenettes
  • Meal preparation and service
  • Medication management
  • Mental wellness program
  • Move-in coordination
  • Outdoor space
  • Planned day trips
  • Private bathrooms
  • Resident-run activities
  • Scheduled daily activities
  • Small library
  • Special dietary restrictions
  • Telephone
  • Transportation arrangement
  • Transportation arrangement (medical)
  • Transportation arrangement (non-medical)
  • Transportation to doctors appointments
  • Wellness center
  • Wifi

Care options available

Independent Living

Independent residences with community amenities and opportunities to stay active and connected.

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Assisted Living

Support with everyday routines and personal care in a community setting.

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Pricing & residences

Monthly rates starting at

$4,644 / month

Rates and availability can change. Ask the community for a personalized quote and details about included services.

Listed monthly residence rates
Residence Monthly rate
Shared room $4,644
Residence $5,552
Studio $6,007

Resident & family reviews

4.3 · 79 reviews

It’s unfortunate that the director Chris has come from a ymca setting and has no experience with senior citizens especially those with dementia. Brookdale smells like urine. Extremely understaffed. They pay the for care aides is $16-17 hr. Med tech $18 .McDonald’s pays more !. This is a private pay facility there is no way the pay should be this low. These residents should have top notch care- and excellent food and a spotless facility that smells great! There should also be a housekeeper on weekends. A housekeeper that is capable of cleaning the facility.

We visited Brookdale East Side and toured for assisted living. The overall experience was very, very good. We liked where the community was located and the people we met. The man who did the tour for us was wonderful in letting us speak with people who work there and some of the people who live there. I was free to ask questions. Everything was very clean, so we're very happy. We also saw the dining area, and it was lovely. I was so impressed because the tables all had tablecloths, so it wasn't like a cafeteria. It was a very nice dining room.

#1. 2 --everything was good until Mom got sick; #2. 4 --The dining room floor was still dirty several hours after the meal ended 4; #3. 3--staff was very friendly and helpful until Mom got sick then they only spoke to us when we showed up in person. #4. 2--I did not feel that enough was done to make Mom feel comfortable about leaving her room so she stayed in her room all of the time. #5. 3--very helpful when getting us signed up but once Mom got sick there was no contact. #6. 5--Mom seemed to like the meals and snacks. #7. 4--there seemed to be a variety of interesting activities but Mom…

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#1. 2 --everything was good until Mom got sick; #2. 4 --The dining room floor was still dirty several hours after the meal ended 4; #3. 3--staff was very friendly and helpful until Mom got sick then they only spoke to us when we showed up in person. #4. 2--I did not feel that enough was done to make Mom feel comfortable about leaving her room so she stayed in her room all of the time. #5. 3--very helpful when getting us signed up but once Mom got sick there was no contact. #6. 5--Mom seemed to like the meals and snacks. #7. 4--there seemed to be a variety of interesting activities but Mom never participated. #8. 4--we were attracted to Brookdale because it is a smaller facility, much more personal. The rooms were attractive. Very community centered.

More recent reviews

Ed went on a tour of facilities. He got bored really easy and went back to Brookdale East Side after moving to two other facilities he said Brookdale East Side was home. He loved it there. he really like Kristen and Chris

I toured Brookdale East Side assisted living and that was very pleasant. The people that I spoke with were very pleasant and accommodating and I enjoyed it. I really liked the layout too. I saw all 3 different layouts of rooms, and they all seemed very adequate. The staff was very pleasant and very helpful. I just didn't feel quite as comfortable as I did at the other place I visited. I also had lunch there. The food was good and the choices were definitely adequate.

My mom is currently a resident at Brookdale East Side and the experience has been great for her so far. Everything has worked out great. Based on our experience, I would recommend Brookdale East Side to others as an option for care for their loved one.

All of these facilities are not perfect but when they tell you certain things will happen make sure you get it in writing. There are times that they forget to do things. ie.. showers, late with meds. I would recommend them but with caution to ask and re-ask. No facility is perfect. When you have a loved one that is used to being on their own and then relying on other people it can be challenging.

My loved one is a resident at Brookdale East Side. I would recommend this facility to others. The food is just okay. The housekeeping is good. I love the staff, they are very on top of things.

Location & neighborhood

7164 E Genesee St, Fayetteville, NY 13066
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