Bridgewater Center for Rehabilitation and Nursing

Multiple failures at taking care of my brother. His room smelled like urine and feces. My brother had feces on his sheets, socks and floor when we arrived. His dentures were lost and he couldn't eat properly. They stopped answering the phones when his wife or I tried to check in on him each evening, even hanging up on us multiple times in a row. Complaints were not taken seriously. One staff said she loved working there and they take good care of their patients. Not true in this case. They called and said that he fell out of bed and were not sure how long he laid there. Negligent. This place…

When I was there at the first time, I found the people to be very friendly outgoing and they really try to get you to connect with other ones and they were so helpful and they act very caring towards the other patients and yourself. They treated us very very well. The rooms are clean the halls do not smell like yarn. It’s just a very nice place. Very nice place and the employees that worked there are the people who worked there are very very nice people and very outgoing and very helpful.

If I could give this place 0 stars I would. Multiple issues and neglect, they only Show the level of care while someone is there watching, when you are not around it seems as if they dont take pride and consideration into effect and do their job. Who ever owns this establishment needs to Step up and make changes. The health dpt has been notified as well as others to come. Enjoy!