Dining
Meal preparation and service
Whitestone, NY
Assisted Living and Memory Care in Whitestone. Confirm current services and availability directly with the community.
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Meal preparation and service
Garden
Fitness programs
Housekeeping and linen services
Community operated transportation
Community-sponsored activities
12-16 hour nursing
Specialized support for people living with Alzheimer’s disease and other forms of dementia.
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Nursing and rehabilitation services for people who need a higher level of care.
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The staff are very helpful and courteous, but the facility needs alot of renovation, restoration and maintenance. The pictures shown in the internet are not accurate representations of the rooms, the beds, and the entire facility
I'm currently at this nursing home and it's been a nightmare the staff are cruel they made fun of my disability and called me names I would never let anyone stay here they might not know how neglected the patients are!!!!!!
I have a grandmother at bridge view who has been assaulted on one occasion and rushed to the hospital, none of the staff came forward to say who did it. Today she was found with a wound on her face. When the nurses was asked what happened the first one who was standing around eating chips stated rolled her eyes and walked away, another one stated to just go visit your grandma and refused to check my grandmothers file. Her guardian through the state is no longer on her case and was only informed today. The facility is not kept clean, patients are left to lay in bed all day. Multiple days my…
I have a grandmother at bridge view who has been assaulted on one occasion and rushed to the hospital, none of the staff came forward to say who did it. Today she was found with a wound on her face. When the nurses was asked what happened the first one who was standing around eating chips stated rolled her eyes and walked away, another one stated to just go visit your grandma and refused to check my grandmothers file. Her guardian through the state is no longer on her case and was only informed today. The facility is not kept clean, patients are left to lay in bed all day. Multiple days my grandmother was left without any clothes. She layed naked in bed for who knows how long. The facility does not get back to us and when they did they guaranteed my grandmother would be checked in on every hour and from her condition it’s clear that is not happening.
Starting by saying the administrator is very disrespectful , and doesn’t know how to conduct running the building. The nursing team is horrific they let the patients sit in their own fecal matter for hours until it becomes unbearable.They shower the patients in cold water , and also serve the patients cold food. The building looks like a mental institution instead of being a home for the residents. The smell is very unpleasant as soon as you walk in it hits you strong and hard. This building is worse than a homeless shelter. I wouldn’t recommend this place even to my own worst enemy. Definitely not a place I would send my family to again.
My dad is currently in this facility for 2 days and I have never been more disappointed. We chose it based on photos that was sent to me by Jennifer. These pictures did not represent the actual facility in which he should stay for rehab it looked like a 5 star suite, and too good to be true, which should’ve been my first sign. I visited my father after work and everyone was in the room lights off by 6pm. I am looking to transfer or discharge him IMMEDIATELY from this facility. When I went in his room on the third floor there were 4 persons to a room and all asleep by 6pm. There was no staff attending, even my 9 year old son said it looked like a stranger things hallway. Stay far away if you care about your family members Updated to post pictures of what Jennifer texted me versus reality. Stay away.
This place is HORRIBLE. I wouldn’t recommend anyone to leave their family members here. The building is old and dirty. The energy you feel when you walk in the building is sad. No one that’s in the higher offices care about the residents they only care about the money that your family members bring in. You can tell that the staff is poorly treated as well. I over heard some employees say that their checks are messed up and aren’t getting payed for what they are supposed to unfortunately. When you try to speak to the person who’s in charge of the place it’s hard to even get in touch. It’s like they hide from you on purpose. There’s a lady that works in the 5th floor I believe her name is Karen her attitude is atrocious!! For someone who works in the medical field she should have a better attitude since she does play a role in taking care of the patients in the facility. Maintenance is wonderful and work fast to meet the needs of the residents. Recreation in a whole is amazing! Beautiful attitudes and positive energy. They are very helping with anything you ask for. I came with my friend to visit her mom while they were holding a big event in the dining room and they brought so much joy to the residents. The building needs more people like them. As well as new people who manage and run this place on the inside . It starts with THEM!!
I had a family member taking here a couple of years back and they were treated with the highest care I really love the establishment
I had a family members that have attended this hospital it was a breeze y'all are very professional and good at yall jobs and treated us with nothing but respect appreciate it highly .