Belair Care Center

An absolute amazing experience...the management and staff are all capable and treat the patients as family members. Both my parents have spent time there and were treated with nothing but respect and love and attention. My Dad spent the last few weeks of his life there and the staff kept my brother and I up-to-date about his every move. I thank the staff and pray they continue the blessed work they do on a daily basis.

The best nursing and rehab center

I had a great experience during my stay at Belair. Everyone on the medical staff from the PA's to the RN's were attentive and professional (Pat, Victor, Renee, Russell and more). I was visited by a PA daily; keeping up with my progress and concerns. The CNA's strive to make patients as comfortable as possible. The PT and OT team (Cindy, Danielle, Dina), worked on my challenges and made it enjoyable to be in the gym. I will always recommend Belair to anyone needing care for themselves or their loved ones.

Belair presents and “rates” as one of the better sub acute rehab centers in the area & that in itself is just very very sad. It does overall appear to be a pleasant well run facility. Looks are VERY deceiving. The “medical staff” leaves a lot to be desired! My mother had fallen & broke her hip in December. She had a hip replacement & needed to go short term to a sub acute facility for physical therapy rehab after being discharged from the hospital. The rehab department at Belair was amazing! The physical & occupational therapists were the ONLY good things about her stay! The CNA’s overall are not very nice! There are definitely a very few that are kind & compassionate, (I have complemented them) but overall they are not nice. They don’t answer the call bells in a timely manner & they berate the residents that “complain”! My mother left her cell phone open one night & I could not even believe the things that the aides were saying to her because she called me to tell me she had been waiting for over an hour to use the bathroom! The food is absolutely horrible!! My mother, who is a retired dietician & who never complains, had nothing good to say about the food! My mother had 2 syncope episodes while at Belair, (she had a history of heart failure & A-Fib) the first time thankfully I was there with my daughters! After she was unresponsive for 1-2mins & I was asking them to call 911 or telling them that I would, the nursing supervisor then called someone (presumably the ADON, or DON) while I was at the nursing station with my unresponsive mom & my two teenage daughters to tell them “the daughter is demanding me to call 911” She ended up in NUMC for 4 days! Unfortunately was then transferred back to Belair. My mother then had a second syncope episode at Belair & the NP decided she didn’t need to go to the hospital! I unfortunately was unable to go to Belair when this happened but did go to see my mother approximately 4 hours later. When I arrived I could not even believe how she looked & that the “medical staff” didn’t think she needed to go to the hospital! After only seeing my mother for 5mins I demanded that the nursing supervisor send her to the hospital! Of course she had to contact her supervisor who had to contact their supervisor & after going through the red tape with the facility she was finally sent via ambulance to Winthrop! She was in Winthrop for 7 days!!! Seven days yet the “medical staff” at Belair thought she was just fine & she didn’t need to go to the hospital after another syncope episode!! She was finally discharged HOME because certainly she was never going back to Belair! If you are looking for a sub acute or long term facility for your loved one just know YOU need to be there as much as possible & even the places that have 5star ratings are not all that they claim!

As the passing of my mother at 113 is quickly approaching a year’s mark, I am sorely remiss in not sending this very strong THANK YOU TO THE ENTIRE STAFF. I appreciate all of you who were so involved in my mother’s well being for the three years that she spent there. All that good care must have worked because 113 is a formidable age that not too many people achieve.