Absolut Care of Aurora Park

My mom was there 2024 for 3 months. It was not very pleasant. The dialysis and physical therapy was wonderful. On the other hand some of the nursing rehab was not wonderful. The food was cold and disgusting. They literally pushed her out because of insurance and threaten, in a way that she had to go home. She was very sick and did nothing. She ended up having covid that the ER found. If i didn't go when I did to get her stuff, her stuff would lost. Then other ppl made more money and close.to the same insurance and MY MOM still got a bill. They hound her for the money when.can only pay a little bit every month.

My mom has Dementia and the staff on that unit have been very kind and informative of any issues that may arise. She has Hospice staff now as well and they are amazing. I live out of state, so it is so nice that they update me weekly on her health issues. Felisha, I believe is the charge nurse, she has a passion for patients with Dementia, what a gift that they have her here. I know my mom attends church music events and some of the games. My cousins see mom frequently and report the staff as being very kind even if mom isn't at times. Thank you to the staff in the Dementia wing and to the Hospice support team who work caring for my mother.

I am completely disgusted by the "care" my aunt was given at this facility. She went in for rehab, but when she wasn't improving, they pushed and pushed for her to receive hospice care there. They are not a hospice center. On several visits, she was laying in soiled bedding for hours. They do not have rails on the bed and she fell out of bed 3 times. When she was finally transported to a real hospice center, she was in a comatose state and they transported her IN A WHEELCHAIR! We were assured she would be transferred by ambulance. The driver of the van said they can't transport her like that. The social worker at Absolut said "we are today." She fell out of the wheelchair several times on the ride. When she arrived at hospice she was severely bruised and unable to hold up her head. The caregivers at the hospice center, as well as the young man driving the car were in tears at the sight of it all. An official complaint was filed through the state. They also falsified her records and said she was up playing games in the rec room the week before she died, while in a coma. I still lose sleep thinking of this situation and don't want to see another person treated like this.